August 17, 2023
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Hallucinations
Meta, OpenAI, Anthropic and Cohere A.I. models all make stuff up — here’s which is worst
CNBC, 08/17/23. In a recent report by Arthur AI, researchers have evaluated the performance of several top AI models in different categories. OpenAI’s GPT-4 outperformed others in math questions and exhibited fewer hallucinations compared to its previous version, GPT-3.5. However, Meta’s Llama 2 showed a higher tendency for hallucinations. The study also examined how the models hedged their answers to avoid risk, with GPT-4 showing a 50% increase in hedging compared to GPT-3.5. It’s crucial for users and businesses to thoroughly test AI models in their specific workloads to ensure their performance aligns with their intended goals. READ THE ARTICLE
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Law
AI threatens the billable hour revenue model
Axios, 08/17/23. The importance of education in today’s society cannot be overstated. Education equips individuals with knowledge, skills, and critical thinking abilities necessary for personal growth and success. It empowers individuals to make informed decisions and contribute meaningfully to their communities. Education promotes equality by providing equal opportunities for all, regardless of socioeconomic background. It is the foundation for a prosperous and progressive society. Therefore, investing in education should be a top priority for governments, organizations, and individuals, as it is the key to a brighter future for everyone. READ THE ARTICLE
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Policy
AP creates AI guidelines, forbidding staff to use it to create publishable content and images
Fortune, 08/17/23. The Associated Press (AP) has issued guidelines on artificial intelligence (AI), stating that AI cannot be used to create publishable content and images for their news service. However, AP encourages staff members to familiarize themselves with AI technology. This move by AP is in line with other news organizations who have begun setting rules on how to integrate fast-developing tech tools like ChatGPT into their work. AP emphasizes the need for AI-generated material to be vetted carefully and treated like any other news source. The guidelines are aimed at ensuring accuracy, fairness, and credibility in news reporting. READ THE ARTICLE
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Retail
Walmart’s AI push prioritizes customer experience, personalization
CIO Dive, 08/17/23. In Walmart’s Q2 2024 earnings call, CEO Doug McMillon identified personalization for customers, associate operations, and supply chain optimization as key areas of opportunity in their AI strategy. He emphasized the importance of using generative AI and other technologies to make shopping easier for customers and enhance workers’ experiences. Walmart has already employed AI to estimate demand and improve supply chain readiness, while also utilizing augmented reality tools like Vizpick to enhance fulfillment capabilities. The company has launched a GenAI Playground for employees to familiarize themselves with generative AI applications and is actively working on customizing large language models for their specific needs. However, the success of these efforts ultimately depends on having reliable and high-quality data, an area in which Walmart acknowledges room for improvement. READ THE ARTICLE
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Travel
‘I apologise for the confusion’: travel operator Tui launches AI tour guide
The Guardian, 08/17/23. The German travel company Tui is embracing artificial intelligence (AI) by using ChatGPT in its app to provide holiday recommendations. ChatGPT, released by OpenAI, is the fastest-growing consumer app ever and can produce comprehensible language, photos, and videos based on vast amounts of data. Tui’s chatbot will offer informative responses about holiday destinations, personalized recommendations, and more. While there are concerns about job cuts due to AI, Tui assures that the technology will enhance existing jobs, making humans using AI more productive. However, the chatbot’s effectiveness is still being tested, as it struggles with basic conversations. Overall, AI is becoming increasingly integrated into various industries, from travel to greetings cards and charitable donations platforms. READ THE ARTICLE