June 20, 2023

  • SMBs

    How AI Technology Can Positively Impact Small Businesses

    Forbes, 06/20/23. The current state of AI technology and its future have left many Americans undecided on its trustworthiness. However, the practical benefits of integrating AI into businesses are clear. AI tools can increase efficiency and accuracy in various departments such as sales, marketing, and accounting. They can provide data-driven analysis, improve customer care with chatbots, enhance marketing efforts, optimize operational efficiency, and deliver personalized recommendations. Each company must assess its unique situation and resources before deciding on AI integration, considering factors such as team goals, operations, cost/benefit analysis, timing, and stability. Thorough research and progress-tracking are essential for successful integration and utilization of AI technology. READ THE ARTICLE

  •  Jobs

    Don’t fear the terminator: Help your employees embrace AI to make work more human

    Benefits Pro, 06/20/23. AI, or artificial intelligence, has long been portrayed in movies and novels as a cause for fear and chaos. Even prominent AI figures like Samuel Altman and Geoffrey Hinton express concerns about the potential harm AI could cause. However, embracing AI doesn’t mean we will be overtaken by robot overlords. Instead, AI can be utilized to automate mundane tasks, freeing up time for humans to focus on what we do best: building relationships, making intuitive decisions, and demonstrating empathy, inclusion, equity, and ethical actions. While there may be worries about AI taking over our lives, it is important to remember that its purpose is to make our lives easier. Employers can alleviate employee concerns by clearly communicating the role of AI, embracing its human aspect, and using it to create more inclusive hiring practices. READ THE ARTICLE

  •  Enterprise

    Why Chief Data and AI Officers Are Set Up to Fail

    Harvard Business Review, 06/20/23. The role of chief data and artificial intelligence officers (CDAIOs) has become increasingly important as companies navigate the evolving landscape of generative AI and other data tools. However, many CDAIOs are set up for failure due to poor alignment, lack of trust, and a focus on defensive risk rather than business opportunities. To ensure the success of CDAIOs, companies should focus on making data everyone’s business, making business leaders data champions, reviewing data and AI investments, adopting an ecosystem mindset, and proceeding with caution. Taking these steps will help companies leverage data and AI effectively for their growth and success. READ THE ARTICLE

  • Marketing

    How B2B Marketers Feel About AI

    MarketingProfs, 06/20/23. According to recent research from Wpromote and Ascend2, most B2B marketers have a positive view of artificial intelligence. However, a small percentage (21%) express apprehension or terror about the technology. The study, based on a survey of 348 B2B marketers from US businesses with 50 or more employees, also revealed that 79% of marketers plan to incorporate more AI into their strategy and tech stack in the coming year. Investment in AI is particularly considered for personalizing the customer experience, generating content, automating customer interactions, and customer service functions. The relationship between AI investment and excellent customer experience is significant. READ THE ARTICLE

  •  Travel

    UH Study Identifies Most Important Factors in Hotel Guests’ Acceptance of AI Technology

    University of Houston, 06/20/23. Artificial intelligence (AI) has revolutionized the hotel industry by automating processes and enhancing efficiency. A study from the University of Houston reveals that customer acceptance of AI technology in hotels is influenced by factors such as perceived ethics and benefits. With AI-powered systems and chatbots, hotels can offer personalized services, anticipate preferences, and provide seamless interactions. However, it is crucial for hotels to maintain ethical practices and assure guests that AI decisions are trustworthy. Integrating AI with human touch will create a perfect balance for a superior guest experience. READ THE ARTICLE

  •  Travel

    Upgrading AI-powered travel products to first class

    TechCrunch, 06/20/23. In the competitive AI travel industry, staying ahead is crucial. Companies like Kayak and Expedia have launched ChatGPT plugins, but GuideGeek offers real-time flight data, giving it an edge. Roam Around has a visually appealing interface but sometimes provides incorrect information. Despite imperfections, investors are focused on companies shaping and enhancing AI technology for travelers. To stand out, startups need to go beyond ChatGPT and utilize proprietary data to produce superior outputs. Small agile teams have an opportunity to outpace larger competitors by rapidly scaling up. READ THE ARTICLE

  •  Open source

    Open-source AI chatbots are booming — what does this mean for researchers?

    Nature, 06/20/23. Open-source artificial intelligence (AI) initiatives are gaining momentum, driven by smaller organizations and individual developers. These open-source projects focus on democratizing access to AI technology and reducing its potential harms. Particularly in the realm of large language models (LLMs), there has been a surge of open-source activity, making AI more widely accessible. The recent leak of Facebook’s LLaMA model further propelled the open-source movement, enabling researchers to develop smaller versions of the model that can run on laptops and even a Raspberry Pi. While the open-source boom is making AI more accessible, there are still challenges in terms of cost and the resources required for pretraining powerful language models. Despite its benefits, open-source AI also raises concerns about the potential misuse of powerful language models in the wrong hands. READ THE ARTICLE