October 19, 2023
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Use Case
Salesforce and Instacart execs share 4 practical ways they’re using AI to drive business
Forture, 10/19/23. The importance of AI in business is often discussed, but its practical use remains a question. At Fortune’s Most Powerful Women Summit, executives from Salesforce and Instacart shared insights on successfully implementing AI. Clara Shih, CEO of Salesforce AI, highlighted the importance of data in training AI models and fine-tuning them. Salesforce is automating customer service requests and developing a product for salespeople to easily access account information. Instacart is using AI to break down limitations in their grocery catalog and improve the customer and advertiser experiences. It is crucial to prioritize accessibility and practical problem-solving when incorporating AI into business strategies. READ THE ARTICLE
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Chips
‘Mind-blowing’ IBM chip speeds up AI
Nature, 10/19/23. Researchers at IBM in California have developed a brain-inspired computer chip that could revolutionize artificial intelligence (AI). The NorthPole processor chip eliminates the need for frequent access to external memory, allowing it to perform tasks like image recognition faster and with significantly less power consumption compared to existing architectures. This advancement could supercharge AI technologies and pave the way for more efficient and powerful applications. The study was published in Nature. READ THE ARTICLE
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Guardrails
Researchers Say Guardrails Built Around A.I. Systems Are Not So Sturdy
The New York Times, 10/19/23. The recent research paper by Princeton, Virginia Tech, Stanford, and IBM underscores a critical concern in the AI industry: the effectiveness of guardrails in AI chatbots like ChatGPT and Bard. These safeguards, meant to prevent the generation of harmful content, may not be as sturdy as believed. The paper highlights the challenge of balancing privacy with openness in AI development and warns that fine-tuning AI for specific tasks can inadvertently remove guardrails, potentially leading to harmful content generation. It emphasizes the need for continued efforts to enhance AI safety and robustness as technology advances. READ THE ARTICLE
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Tesla
Tesla Hits the Brakes on EVs, but Not on AI
The Wall Street Journal, 10/19/23. The image of the stack div element represents the power and versatility of coding and web development. Like a stack of books, a stack of code elements allows developers to organize and structure their projects. It symbolizes the hierarchical structure of HTML and CSS, where elements can be nested within each other. This snippet of code serves as a reminder that even a simple div element has the potential to create beautiful and functional websites. READ THE ARTICLE
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Jobs
How generative AI can boost highly skilled workers’ productivity
MIT Sloan School of Management, 10/19/23. In a recent study on generative AI and highly skilled workers, researchers found that AI can improve worker performance by up to 40% when used within its capabilities. However, when AI is used outside of its boundary, worker performance decreases by 19 percentage points. Understanding the limits of AI is crucial, as its abilities continue to expand. Managers must be aware of this “jagged technological frontier” to help workers determine which tasks can be effectively handled by AI. The study also suggests interface design, onboarding, role reconfiguration, and a culture of accountability as key considerations when integrating generative AI into workflows. READ THE ARTICLE