October 30, 2023

  • Jobs

    Replacing frontline workers with AI can be a bad idea — here’s why

    The Conversation, 10/30/23. The use of AI chatbots in various industries has become widespread, with businesses utilizing them to greet and assist customers. Some companies have even replaced human call center agents with chatbots to some extent. However, caution is necessary in certain sectors like healthcare and human resources, where ethical oversight is crucial. A recent case involving a chatbot called Tessa, used by the National Eating Disorder Association in the US, highlights the need for careful consideration. Tessa was intended to provide assistance to individuals with eating disorders, but reports emerged of problematic advice being given. The incident emphasizes the importance of ethical oversight when deploying AI chatbots, especially in critical areas such as healthcare and mental health. While AI chatbots have their advantages, sectors that involve personal interactions may still require genuine empathy and human compassion. READ THE ARTICLE

  • Deepfakes

    Deepfake Video Impersonates VOA Russian Service Anchor, Underscoring AI Concerns

    VOA News, 10/30/23. The rise of deepfake videos poses a significant threat to the dissemination of accurate information and the trust in media. As demonstrated by the recent deepfake video targeting VOA journalist Ksenia Turkova, these AI-generated videos can convincingly replicate the appearance and voice of real news anchors, spreading disinformation in the process. The potential consequences are alarming, ranging from spreading false stories to undermining reputations. The increasing accessibility of deepfake technology necessitates government regulation and the responsibility of AI designers to prevent misuse. Safeguarding trust in media is essential to combat the spread of disinformation in the digital age. READ THE ARTICLE

  • Marketing

    This wild AI tool can turn any website into a better version of itself

    Fast Company, 10/30/23. The article introduces Adept, a startup leveraging AI to revolutionize website interfaces and enhance user experiences, using Airbnb as a prime example. Adept’s approach involves using AI, including Large Language Models (LLMs), to read and interpret webpage content in real-time, creating personalized overlays for users. This innovation aims to make websites more interactive and user-focused. Additionally, the concept of “zooming in and out” in UI design is explored, offering users varying levels of information and functionality. Adept’s vision is to democratize and customize web interfaces, ultimately improving accessibility and usability for all users. READ THE ARTICLE

  • Politics

    AI Modi started as a joke, but it could win him votes

    Rest of World, 10/30/23. The rise of AI voice-cloning tools in India has allowed meme creators to mix politics with entertainment and trolling, drawing in large audiences. These videos, featuring Indian Prime Minister Narendra Modi’s digitally rendered voice, help break down language barriers and make Modi’s campaign accessible to a wider population. With the 2024 Indian election expected to have 1 billion voters, AI is set to play a significant role in influencing political decisions. However, the use of synthetic media and deepfakes also raises concerns about internet regulation and privacy. READ THE ARTICLE